Shipping policy
Shipping Policy
Last Updated: October 5, 2026
All orders are processed and shipped from Vancouver, British Columbia, Canada.
Local Pickup (Mount Pleasant)
Local pickup is available by request only at the following location:
JJ Bean Coffee Roasters
3010 Main Street, Vancouver, BC
Weekdays between 5:00 PM–8:00 PM
After your order is placed, you will be contacted to confirm a pickup time.
Please note: JJ Bean Coffee Roasters is a meeting point only and is not affiliated with Ekma Studio.
Local Delivery (Within 18 km of Vancouver)
Personal local delivery is available within a 18 km radius of our location, including:
-
Burnaby
-
Kitsilano
-
Downtown Vancouver
-
Richmond
-
Nearby locations within 18 km
Delivery fees:
- Orders under $50: $3 delivery fee
- Orders $50 and over: Free delivery
You will receive a message after checkout to arrange a delivery time.
Most local deliveries can be completed same day or next day, depending on availability.
Shipping (Outside Local Area & International)
For customers outside the local delivery area, shipping is calculated automatically at checkout using Shopify’s real-time carrier rates (Canada Post).
-
Shipping rates are based on destination and package size
-
All shipped orders include tracking
-
U.S. orders ship from Canada and typically arrive within 5–8 business days
Any applicable customs fees or duties are the responsibility of the customer.
If you have any questions about shipping or delivery, feel free to contact us before placing your order.